Poor Quality Data. Poor Product Features (No State or Regional Filtering). Threatening Customer Support. Avoid At All Costs - Not Worth The Money
December 27, 2021
Poor Quality Data. Poor Product Features (No State or Regional Filtering). Threatening Customer Support. Avoid At All Costs - Not Worth The Money
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Lusha Extension
We signed up with Lusha as part of our data stack to build prospect lists and enrich the data further. We were recommended to use Lusha internally by a team member. It turns out that Lusha A) Doesn't have nearly as much data as it claims to. Couldn't find info for facilities managers, decision-makers, property managers, custodial managers, etc., etc. It only had top-level executives (like what you can already find on LinkedIn, for 1/2 the price) and non-relevant engineers' information. I was really surprised - for the number of monthly fees, I would expect better data. Seems like they spend much more on advertising and marketing than they do actually creating a great and valuable product. B) You can't filter data by state in the US.
- Take Your Money
- Offer Little To Nothing In Return
- Customer Support That Threatens And Talks Down To You (Shoutout to Amit!)
- Better Data - not just the easy stuff to scrape off linkedIn
- Filter Data by State and City
- I had to waste time talking to customer support about their poor product
Lusha was not an asset to our business. Poor customer support, poor data, under developed list filtering and list building criteria... just not worth it.
Do you think Lusha delivers good value for the price?
No
Are you happy with Lusha's feature set?
No
Did Lusha live up to sales and marketing promises?
No
Did implementation of Lusha go as expected?
No
Would you buy Lusha again?
No