Great budget friendly email marketing platform
October 09, 2023

Great budget friendly email marketing platform

Raven Wheatley-Hawkins | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Mailchimp

As an agency it is great to have a platform that can be used with many different clients with different instances. It would be used for emails and automated workflows as well as audience management.
  • Organises data well and allows for exports
  • Great interface with drag and drop
  • Tells you if something is wrong before proceeding, great flags
  • Follow-ups- I feel there isn't always the option I want for logic
  • Email marketing allowed for more sales
  • The drag and drop allowed for more professional emails leading to more sales
  • The ability to manage a list with COI/DOI ensured compliance
I think they are very similar in terms of ability, I do wish they had an option to have an AB test within a sequence which was automated with some more options but to my knowledge and work with support this doesn't exist on either yet. This is quite complex and for the platform and business isn't a day to day need. This is something that is useful in other platforms. My favourite element is the drag and drop editor.
I think the interface is really easy to follow and go through with all the headers and drag and drop. I think you can export easily as well if people Arte used to other platforms more.
We have only used it for email marketing, list management and triggered sequences but do see the merit in all-in-one platforms.
Had many successes in improving deliverability by grouping audiences and having different follow-ups which are more personalised.

Do you think Mailchimp delivers good value for the price?

Yes

Are you happy with Mailchimp's feature set?

Yes

Did Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Mailchimp go as expected?

Yes

Would you buy Mailchimp again?

Yes

I think it works really well for a small business starting out and can have a place to hold data securely. It has great options for confirmed-opt in processes as well. I really like the automation although I think this can be quite complicated so with any version it needs some training. Although we were using the free version due to the amount of contacts I think we have a paid version now.

Mailchimp Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
Not Rated
Landing pages
9
A/B testing
9
Mobile optimization
9
Email deliverability reporting
9
List management
10
Triggered drip sequences
7
Calendaring
9
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
Not Rated
Standard reports
8
API
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Third-party software integrations
Not Rated