Great Choice for Email Marketing
October 10, 2023

Great Choice for Email Marketing

Raman Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Mailchimp

We used it initially for email campaigns, though a bit costlier and doesn't support complex mobile app engagement options like Push notifications and in-app engagement, we planned to move out and use another tool. But it's one of the superior tools out there for your email needs, glad that they have also introduced landing page options now. Segmentation of your data is also relatively easy if you have your data stored in the right manner. I have always found the performance data to be more accurate for Mailchimp as compared to any other tool.
  • Segmentation
  • Email Marketing
  • Landing Pages
  • Costing
  • Mobile Engagement
  • Customer Behaviour Reports
  • Increase in user engagement
  • Better Delivery rates
  • Increase in sales
Mailchimp is more premium than these tools, in one of the use cases, I have now been using them for landing pages, even if I don't run email campaigns. The tool is seamless with strict rules around spamming and unsubscriptions. You can trust deliverability with Mailchimp. SendInBlue is not that robust and Netcore can't be trusted with delivery rates.
Mailchimp has many features that makes the usability perfect, social media management, email segmentation, email marketing, landing pages, media library and so on. You will always come back to the tool. It also feels great to be associated to a brand that looks great and makes the users feel good. I have always trusted Mailchimp. Also one of the best things is their Free Plan that allows you to run limited campaigns to get a taste of tool & features.
We haven't really used it to its full potential as we are a mobile app-based company and we do more of mobile app engagement - which Mailchimp doesn't have at the moment. But we have used Landing Pages, EMail Marketing and Social media sometimes. The media library is also a great tool for us.
It has always given good performance reports which helped present the same to higher management. The AB testing features and dynamic content allowed me to run robust dynamic campaigns. Also, the most important lesson I have learnt with MailChimp is controlling the quality, this is one tool that makes its users understand the importance of running quality campaigns and not spam your users.

Do you think Mailchimp delivers good value for the price?

Yes

Are you happy with Mailchimp's feature set?

Yes

Did Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Mailchimp go as expected?

Yes

Would you buy Mailchimp again?

Yes

For businesses on websites, focused only on Email Marketing Experiences and collecting data from that. Not very useful for mobile app companies given that you will end up using more tools. I have used this for the e-commerce brands that use Shopify, Woocommerce and even Magento. I struggled using this for app-based brands.

Mailchimp Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
9
Triggered drip sequences
9
Event/webinar marketing
9
Social sharing and campaigns
7
Social profile integration
7
Dashboards
7
Standard reports
10
Third-party software integrations
9