Overall Satisfaction with Marketo
As a consultant and solutions architect I have seen Marketo implemented in small startup type companies through to large enterprises. Some implementations are marketing team only focussed, while other companies use Marketo throughout their business tracking and scoring behaviors from pre-sales through to support, and renewal scores.
- Extremely powerful capabilities that users can leverage to suit their requirements. Some marketing automation solutions are designed "to be simple to use" with the result being an inflexible solution that only does things a certain way. Marketo gives its users all the tools they could need.
- Launchpoint network is a major differentiator for Marketo - hundreds of technologies that integrate with Marketo to add even greater functionality.
- Integration with MS Dynamics and salesforce.
- Reporting is a shortcoming - without the Revenue Cycle Explorer module you can't easily report out of Marketo.
- In advanced instances with workspaces and partitions it is challenging to have to share certain configuration features like a global unsubscribe, or email link url.
Most of my clients purchased Marketo in order to advance their marketing activities and better reach their prospects. From that starting point I see clients define scoring models to better understand where in the journey their clients are, and they can then use appropriate language to speak to their prospects and clients.
I have worked with Vtrenz, Silverpop, Pardot, Eloqua and HubSpot. All decent products, but Marketo is hands down the most flexible and powerful platform.
250,000 to 1 million