The solution to all Marketing Automation problems
October 30, 2021

The solution to all Marketing Automation problems

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo ABM
  • Marketo Sales Insight
  • SEO

Overall Satisfaction with Adobe Marketo Engage

Adobe Marketo Engage is being used by various departments in our organization, mainly marketing, marketing ops, DevOps, client, partner, product marketing, etc. It helps in all our inbound digital marketing efforts combined with lead management, prospect campaigns and nurturing, lead routing to various BDR's and other subscription settings. It is our main Marketing automation system, and teams rely heavily on the usage of Adobe Marketo Engage.
  • Database management
  • Lead management
  • Data integrity
  • Data hygiene
  • Lead nurturing
  • Email editor is basic and not user friendly as compared to others out there
  • Reporting is very basic and not used as a great reporting tool
  • There can be a bit of a steep learning curve for new users - the UI isn't too intuitive.
  • SFDC integration is smooth and has improved over the years but for non-SFDC users can become challenging at some times
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
- Increase more pipeline of leads
- Increase MQL threshold
- Increase conversions that directly impact the revenue of an organization
- Maintaining marketing database quality & data hygiene
- Lead Creation & Management
- Lead routing to BDR's/SDR's handling crops
- Automated database management with a focus on suppression lists and preference center with the center of excellence
Adobe Marketo Engage is good for medium, large B2B companies looking for a custom-built solution to align prospect engagement with business goals, etc. Whereas for a growing business looking to bring more visitors to their website and nurture leads with a marketing automation software of enterprise capabilities, they might be better served by HubSpot.

Do you think Adobe Marketo Engage delivers good value for the price?

Yes

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

Yes

Did implementation of Adobe Marketo Engage go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Marketo Engage again?

Yes

Scenarios where it is well suited:
- Smart & dynamic email marketing capabilities
- When segmenting and dividing by various product segments & geographies
- Lead organization, campaign automation & lead scoring
- List building & list imports
- Database Management

Not well suited:
- Building out email templates or landing page templates
- If a user doesn't know HTML or doesn't have any 3rd party tool, then it can become complicated
- API documentation and building API's can be difficult

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
5
Dynamic content
8
Ability to test dynamic content
8
Landing pages
7
A/B testing
8
Mobile optimization
6
Email deliverability reporting
9
List management
10
Triggered drip sequences
10
Lead nurturing automation
8
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
10
Calendaring
6
Event/webinar marketing
10
Social sharing and campaigns
7
Dashboards
4
Standard reports
9
Custom reports
3
API
6
Role-based workflow & approvals
7
Customizability
8
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
7
Integration with SugarCRM
3