Collaboration made easy - with Microsoft Teams
Updated April 22, 2021
Collaboration made easy - with Microsoft Teams
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft Teams
All departments are utilizing the Microsoft Teams application at this time. We are not 100% using Microsoft Teams because many of our users still are utilizing Skype for Business. Knowing that Skype for Business will be phased out soon, we have adopted Microsoft Teams early on. This will allow our end users the ability to become accustomed to the software before the forced switch.
- Microsoft Teams is highly integrated with other applications such as OneNote and Planner. This helps to increase productivity by not having to switch applications while collaborating.
- The ability to search the corporate address book directly from the Microsoft Teams application helps to find contact info for employees easily. Once you have the info, you can then quickly contact a user (by email, chat, or call) directly from Microsoft Teams application.
- Unlike Skype for Business, chat history is not quickly recovered from Outlook. You have to perform a Content search, which requires an administrator to perform.
- In Skype for Business, I was able to search for a phone number, and the application would display the contact who matched that number. This does not appear to function in Microsoft Teams.
- There is not an ROI for Microsoft Teams since it is included in our Enterprise license model. The collaboration aspects of the application are where it shines.
- The ability to quickly reach out to others in our organization is beneficial. This increases productivity because it allows us to be on the phone with one person and chat to a different person at the same time.
- Skype for Business (formerly Lync)
I believe that Microsoft Teams offers greater stability than Skype for Business. Additionally, there are more integrated functions with Microsoft Teams, which helps to maintain focus on a task because you have to switch applications less often. One aspect that I think is lacking (when compared to Skype for Business) is the ability to search for phone numbers. I used that feature quite often, especially if my phone rang and did not show a name. I could then quickly search for the number in Skype, and it would tell me who called me based on the Address Book search.
Do you think Microsoft Teams delivers good value for the price?
Yes
Are you happy with Microsoft Teams's feature set?
Yes
Did Microsoft Teams live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Microsoft Teams go as expected?
Yes
Would you buy Microsoft Teams again?
Yes