Item: Miro
Rating: 8
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro for architectural team discussions. Since the beginning of the pandemics, it was impossible for the teams to contribute in real-time to discussions, as we usually did in the office. Miro helps us with that, providing a board accessible to every member of the team and simplifying usability. The tools to apply dynamics to the discussions also are useful.

Pros and Cons

Pros

Simplified Usability
Video Chat
Interactive Tools (timers, votes)

Cons

Technical Diagrams
Board Organization
Board Access Metrics

Return on Investment

Positive: Improved Productivity in our Daily
Negative: Sliced our documentation in two places (Confluence and Miro)
Positive: easy to use, became a common place to discuss with different areas

Implementation Rating

Sometimes I have difficulty finding previous boards already closed by me. The search is contextualized in the current team and makes the searching of boards difficult for someone that has many teams. Another improvement could be metrics to realize if a board can be deleted or not, based on the access and activity.

Ease of Integration

I can't opine on that, since we didn't integrate Miro with any system.

Collaboration

Before the pandemic usually, we worked in the same office, with rooms and whiteboards available for our discussions. Miro brought the same dynamic online, allowing the team to continue working together in real-time.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

draw.io, Atlassian Confluence

Likelihood to Recommend

Miro is a good tool to brainstorm and discuss ideas, as a chalkboard. The interactivity in real-time and easy tools made very productive discussions if compared with other tools. Although, there is no strong support for popular diagram models, mainly in the technical area, making Miro not suitable for formal documentation or technical presentation.

Comments

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Miro - Keeping the team dynamics as before the pandemic