Overall Satisfaction with Miro
We use it both for remote client workshops and for visualising internal information and processes. Due to the interface, name and use case being so similar to MURAL, there is often confusion about the two services, especially since my coworkers have personal preferences. Overall I would say that Miro would be my go-to for working with fellow designers, and on anything that requires more detailed tools, whereas MURAL is better for onboarding non-designers due to the simpler UI. MURAL and FigJam are also typically used for quick and simple means to display and share information with colleagues. This is the reason I rarely use Miro these days, when it was my go-to application before I started working at Fjord.
- Templates that support workshop facilitation.
- High degree of customisation.
- Integration of outside search engines/ tools.
- Onboarding of new users.
- Quick overview of the whole board.
- Possibility to "keep a tighter leash" on workshop participants, as they tend to get lost on larger boards.
- In-app communication with collaborators.
- It has been helpful with archiving information visually.
- The loading times of boards are often long, which creates frustration when I open the wrong board. The preview should give me a better visual representation, to make sure I am opening the right project.
At the beginning of the pandemic Miro, which I had only sparingly used before, turned out to be a real lifesaver, allowing me to continue projects that I had been running in person until then. I would say that Miro was essential to our continued collaboration then, and has since forever changed the way we work, probably for the better, at least environmentally, since we now travel less. But it still does not offer the same ease or depth of information that in-person workshops provide.
Do you think Miro delivers good value for the price?
Yes
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Miro go as expected?
Yes
Would you buy Miro again?
Yes
I use all of these products, often depending on whatever software a project has already been set up on, or personal preferences from colleagues or clients. In summary I would say that MURAL is my go-to software for quick and easy projects, especially with non-designers. If I know something is being set up for the long haul, I will consider Miro, since it will offer me more options down the line. FigJam I only use rarely, mostly when I don't have access to internet.