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Miro - the design collaboration tool of choice
Updated September 27, 2023

Miro - the design collaboration tool of choice

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro to understand our business processes and client thoughts and feelings throughout the journey. Miro helps us really get to the base level of customer expectations in order to design around client expectations.
  • Flow diagrams.
  • Mind mapping.
  • Team collaboration for back and front end processes.
  • Dark screen required for working comfort.
  • Toolbar gets in the way whilst presenting.
  • Interface can be a bit clunky.
  • Miro contributes towards proving the return on investment that great design can have on the business.
  • Miro helps bring remote-based team players from anywhere into one space to get everyone's perspective in one space.
  • Miro helps create an engaging design-centric space where it's easy to add ideas, change and adapt what's been created.
Integrates well with Microsoft Teams and Slack.
Definitely!

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is a great way to get remote-based teams working together and collaborating to create one unified vision as well as for breaking apart processes for redesigning purposes

Using Miro

It's extremely easy to use. Whether its been for project management tasks, process maps, blueprints or customer journey maps-regardless of what we are needing to do as a team, Miro is always the place to do it
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Stickies to jot down ideas; and frames and tables to then arrange them into customer journey maps
  • Uploading images or screens for a more detailed customer journey map
  • The ability to create back end process maps along side using symbols and diagram tools available
  • Reactions took some time to use but we didn't need it much
  • Templates took me some time, but it was super easy to create my own
  • The timer and music for brainstorming sessions