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Best collaborative mapping tool I've found
October 02, 2023

Best collaborative mapping tool I've found

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro to elicit and structure values and decision objectives, to develop conceptual models and influence diagrams, and to facilitate brainstorming around a variety of issues in support of structured decision making. I also use it to build decision maps collaboratively with remote colleagues to help identify where and how data fits into the decision process, what data are missing, and the relative importance of different data gaps and sources of uncertainty.
  • Decision mapping
  • Capturing participant ideas in their own words
  • Influence diagrams
  • Creating engaging online collaboration opportunities
  • Figuring out how to embed and live-edit google docs within a Miro board was challenging
  • I haven't been able to figure out how to create an outline around a text box
  • I wish I could do more formatting of text within a shape (e.g. having it left-justified but not right up against the edge of the shape, adding bullets or numbers, etc.). In other words, add text-box capabilities to text within shapes.
  • One client tells me pretty much every time we talk how much she loves Miro and how glad she is I introduced her to it!
  • It makes it possible to create easily-editable conceptual models, influence diagrams, etc., which has increased the productivity of client meetings as well as stakeholder engagement. I used to try doing these diagrams in PowerPoint (big pain!), Netica (not designed for the flexibility I need for these applications, or various mind-mapping programs, but nothing gave me the flexibility and capabilities of Miro
  • Creating and sharing templates for common processes has saved a lot of time.
Not really. It's the same as any other new collaboration product: it's important to take the time to teach people the basics of how the product works, demonstrate and give them a chance to try out the specific features I'll be asking them to use in any given session, and having a plan to accommodate people who are unable to access Miro for whatever reason.
It was a pain figuring out how to live-edit google docs within Miro, and it never felt smooth.
I'm a company of one but have several colleagues I work with regularly. My ability to collaborate on new projects has been greatly facilitated by Miro. In the early stages of a project it gives a chance to sketch out thoughts and ideas together the way we might on a physical whiteboard or piece of paper if we were in the same room, which is key for getting the creative juices flowing.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

A few years ago I tried out a variety of products; I don't have all their names right now. Several were focused on specific approaches, e.g. mind-mapping, influence diagrams, conceptual models, etc. If I wanted to get quantitative other programs were better, but as a general collaboration tool and for qualitative work Miro had greater flexibility and a greater range of uses.
Miro is great for collaborative work among distributed teams, particularly when there's a need for visual representation of ideas, decisions, processes, etc. It's great for developing and revising conceptual models, mind maps, or flow diagrams. It's not good for quantitative analysis or creating/editing documents. I've had some clients who have trouble accessing Miro from their work computers. It's also challenging for working with stakeholders who aren't comfortable with technology or who live in areas with limited bandwidth.