Miro feedback
Updated July 11, 2025

Miro feedback

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

All sorts of things. A lot of planning, PI and sprint planning, brainstorming, etc. Some basic wire framing. Maps of various kinds - journey maps, service maps, product roadmaps, etc. Persona slides, slide shows in general - any time I can use Miro instead of PowerPoint I'm all for it. This is probably not everything, but some of the most common.

Pros

  • Ease of UI's learning curve
  • Ease of collaboration

Cons

  • Wire framing tools could be improved - more pattern types, some sort of interaction built in (right now the best is button links to another frame, but the interaction isn't very realistic)
  • Log in process is a pain - I feel like I have to do a lot of clicks to sign in w/ SSO
  • Organizing slide show is a bit tedious - maybe some faster/better way of ordering slides?
  • Basically a better, easier, more collaborative and fun replacement for stuff that used to happen in Word docs, PowerPoint, various other mapping programs (Visio or whatever), etc. Nice that we have one app that replaces a bunch of sort of more clunky solutions, everything stored in one place.
I find it pretty intuitive and easy to use.

Some features are bit hidden or some more advanced features sometimes take a little experimentation to understand, but its all pretty easy.

In addition, I've hosted collaborations where the other participants hadn't used Miro before and we are usually able to get everyone to some basic level of participation within a few minutes - at least navigating the board, leaving stickies and comments, things like that.
That's hard to say - there's tons of stuff that I use all the time:

The ability to switch sticky notes to cards or shapes to other shapes, the ability to bring participants to you, the ability to embed various types of media, the unfurl of pasted links, tables and timelines, flowcharting with easily snapped arrows, the ability to host voting, timers... the list goes on.

And some of the newer features are pretty nice, like more docs/office type elements.
I've tried to shift some of the things that used to be done in Office products into Miro.

Documenting UAT results or creating a copy review document for example - we used to do that by embedding a table in Word and trying to wedge in screenshots and comments. It was terrible. Placing a screenshot in a Miro board and marking up the items that need attention is much better.

Similarly, I sometimes try to use Miro slides for presentations instead of PowerPoint.

I have occasionally wireframed ideas in Miro, although that is rare. Usually I stick to Figma for that, but I could see it being useful for a non-designer to try to communicate an idea visually. I haven't tried wireframing in there in a while - I imagine its improved since I last tried.

I also do my PI / quarterly planning in Miro. I used to just place cards in swimlanes representing sprints, but the new timeline tool is better (although not perfect).


Previously mentioned, the log-in process is kind of a pain - quite a few clicks to log in (with SSO). The timeout duration (set at our own enterprise level, so not really your fault) is too short, although you recently added a "Continue session" feature upon logging back in which is really nice. Not sure why, but I prefer the browser to the local app. I haven't looked at it in a while, but something about the local app that I can't put my finger on seemed a bit clunkier than the browser based version.
I'd probably rate it higher, but my experience has a lot of our own corporate overhead, so it seems like there are a lot of cool integrations - notably Jira, Slack, other stuff - but some of them have been hard to get enabled, or they are enabled for a while and then stop working, but I'm not sure if its Miro or our own enterprise implementation and someone changing settings on our side.
A single app that is easier to use than a bunch of disparate apps, many of which have poor collaboration or collaboration that was just sort of tacked on (shared Word docs, for example). Everything stored in one place.

I'd say the findability of boards within team spaces could use some improvments - search and sorting don't seem that robust.
We adopted Miro before we moved from Sketch to Figma, which is part of why it beat out FigJam for us. It was already somewhat entrenched before FigJam became available to us. Also the licensing model and the fact that Miro is available to and used by most everyone in our corp while Figma is only available to designers within our corp (Figma is apparently too expensive to just buy carte blanche for everyone) makes Miro preferable to FigJam. Otherwise, they are both well executed apps with a lot of similar functionality, but there would probably be some advantages to the closeness of FigJam and Figma that might make FigJam more attractive - the ease of pulling over a design from Figma to FigJam for non-destructive commentary or UAT, copy work (copy writers can type right in the design in FigJam), etc. However, Miro is very solid compared to FigJam, and is aimed at everybody, designers and non-designers alike. Freehand came late to the game and missed the boat, so we never explored it that much, and of course it has now been bought by Miro and InVision seems to be slowly winding down. Some folks in some of our business units have mentioned Mural, but I haven't really explored it much. Basically I'm aware of it, at most.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Well suited: Any kind of collaborative note taking exercise - brainstorming, planning, etc. Any kind of asset where pixel perfect fidelity is not needed - i.e. not UI design, but product design related artifacts like any kind of map - service, workflow, journey, etc. Presentations - the slide show is pretty good and nice that people can follow along in the shared screen or on their own in their own instance of Miro. Less appropriate: Any kind of higher fidelity UX / UI design - the wire framing is useful but pretty basic and you can't make deliverable designs. But we have other tools for that.

Using Miro

  • PMs and engineers for PI planning
  • UX for gathering research, PI planning, flow charts and journeys
  • Not sure we've innovated
  • We did use it for a Zero Based Design workshop, as both a visual agenda and a place to collaborate
  • The AI stuff for various types of synthesis
We use it a lot, so we are sort of locked in, in terms of existing artefacts and things like that. It would be hard to shift to something else. That said, its also good and everyone likes it, it works well for disparate groups - designers, non-designers, I think the "business" also uses it.

Evaluating Miro and Competitors

  • Integration with Other Systems
  • Ease of Use
I wasn't the decider, it was a corporate decision.

However, I am in favor of it. I used it at a previous place of work and was pleased to see it adopted at my current place of work.
I didn't evaluate or select.

I know there are other similar products out there, so I guess if I were in charge I'd evaluate some of them.

Figma actually offers FigJam which is similar, so in theory we could consolidate licenses, but not everyone gets a Figma license at our place, while everyone does get a Miro license.

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