Miro - Just Use It, Its Worth Your Time
May 20, 2024

Miro - Just Use It, Its Worth Your Time

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

There are multiple use cases:
- Brainstorming with teams on innovation, capability development, or roadmapping
- Project Management uses that allow me to incorporate other ideas and visuals into the flow of kanban or otherwise
- Process mapping
- Cloud architecture

There are more - essentially what I’ve found is that it is somewhat of a user friendly version of a variety of other tools such as lucid chart, trello, visio and more
  • Collaboration
  • Digital / Virtual brainstorming
  • Variety of options and AI integration
  • Leveraging AI to prompt ideas and generate a board or variety of elements for the board - this may already be deployed, but I haven’t seen access to it yet. It would accelerate the time to set up and get started
  • icons are always a thing in collaboration and even consulting. It would be really neat to drop an example style of an icon in, and have Miro convert all pre-existing icons to a template style dropped in. Not sure how this would be accomplished but I imagine the fidelity of users would increase if organizations had an easier time doing something like this or similar
  • The biggest barrier I’ve learned from using Miro with others is simply the adoption element. For some reason people see it as “yet another tool to learn and stumble around figuring it out” - Miro has done a good job walking through how to use it, but there’s still that hurdle of people adoption to get through. I’m not sure how this gets accomplished, but maybe something to think about - “how to make it easier"
  • ROI - as a tool for collaboration and workshops, it has contributed to the experience that won work/business.
  • Negative - going back to my point about people using it. When rolling it out as a tool for people to use … only 50% of the team cared to dive in. Again, may be a ‘laziness’ issue or some other people related adoption issues that the technology or tool can’t address, but may be worth asking “how might we make the adoption rate higher, at first glance of the tool? what makes people WANT to use this tool over any other new tech/tool being thrown at them?"
  • Connecting the dots - having a space to drive a variety of activities, such as planning to execution to tangent ideas - allows us to map the journey of a project to see where interesting things happen through a single pane of glass
I did not participate in implementation - It’s generally available with the past two companies I’ve worked with (~5 year span)
did not integrate
Commensurate of previous answers, I think the power here is that Miro allows us to discuss a variety of topics, through a variety of visuals and exercises, with a single pane. Meaning, we don’t have to drop screen share, switch presenters, reset on what we’re seeing, etc. Its all one system that we adjust to and are able to keep with the flow of work.
In general Miro is just sleeker (is that a word?) in my opinion. I always admire Google’s drive to enhance their suite, but there’s usually always something missing or limited functionality that, when I get used to other systems like Miro, Google usually falls flat OR its just so incredibly different to use that I don’t care to struggle through that. Miro takes somewhat of an agnostic approach to use, making it easier to adopt - Miro isn’t trying to make sure that the technology can integrate or incorporate to previously established infrastructure - if that makes sense.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Most appropriate - in tactical planning or operations. As I’ve listed before; project management, collaboration, brainstorming, innovation hubs, process mapping, technical architectures, etc etc

Less appropriate - maybe not the best for executive meetings or with showing anything to the c suite. I don’t think any of the c suite would ever use Miro, per se; though I’ve had luck using it with VP level individuals at fortune 500 companies. But again, wouldn’t use it for, say, a quarterly earnings presentation :)