Happy Namely User
Angie Turner | TrustRadius Reviewer
July 28, 2020

Happy Namely User

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Namely

We use Namely HRIS, Payroll, Benefits & Time across our whole organization. Namely has helped us tremendously keeping track of our COVID sick pay and have helped put our mind at ease with their knowledge of the CARES Act and their implementation to the program.
  • Signed documents are stored directly in the app.
  • Employees love how easy it is to submit PTO.
  • We have just finished setting up all our EDI benefits files and I love that it takes a lot of extra work off me.
  • Processing payroll is a breeze.
  • The biggest con I hear from employees is that their payroll check does not show pending the day before.
  • When a Workflow has been declined by any chain, the target's manager (the person who created the workflow) is not notified. This is a big problem for us.
  • Their ACA support is not the best. You call in and talk to someone about your issue and then they talk to Namely's ACA specialist and then they relay the answer to you. You do not get to talk directly to the ACA specialist so if you go back and forth with questions (like I did), it takes forever to get a problem solved.
  • The ability for employees and managers to get information on themselves and those who report to them without waiting on a response from someone.
  • Streamlined workflows that eliminate numerous emails and forgotten steps.
I have only used Thomson Reuters Payroll software and I had used this for over 15 years. So comparing the actual payroll software products, I would say Creative Solutions had much more flexibility in the reporting area, but Namely does so much more overall.
Bryan at Namely Time is awesome to work with. I knew when I called him, most of the time, he knew the answer but if he didn't, he would figure it out and call me right back.
ACA support people just lack the knowledge.
Star at Namely Benefits is also great to work with.

Do you think Namely delivers good value for the price?

Yes

Are you happy with Namely's feature set?

Yes

Did Namely live up to sales and marketing promises?

Yes

Did implementation of Namely go as expected?

Yes

Would you buy Namely again?

Yes

Overall Namely does a great job and we feel that we definitely made the right choice.

Namely Feature Ratings

Employee demographic data
6
Employment history
6
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
7
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
8
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
Not Rated
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
8
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Candidate search
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated