NetSuite - good experience so far
September 01, 2023
NetSuite - good experience so far
Score 8 out of 10
Vetted Review
Verified User
Software Version
NetSuite Enterprise Edition
Modules Used
- Fixed Asset Module
- ODBC
- NetSuite CRM
Overall Satisfaction with NetSuite ERP
NetSuite is a cloud-based system so we can connect
from anywhere with internet connection.
This has been a game-changer since our company switched to a hybrid work
schedule. The software interface is very
clean and easy to use. Almost all
accounting/billing functions can be performed entirely within the system or can
be done via uploads for large/bulk entries.
NetSuite is very customizable and was fairly easy to implement with the
help of a consulting company called Appficiency.
- Cloud-based, can access from anywhere with an internet connection
- Clean software interface
- Easy to perform imports for large journal entries
- Customizable to your company
- Poor reporting functionality, they want you to purchase an additional budgeting & reporting module
- Due to the level of customization, there were some complexities during go-live that created additional errors
- Expensive compared to other ERP systems
- We can easily manage all accounting and billing processes remotely
- We have been able to speed up many of our accounting processes
- The biggest negative was we had to purchase an additional budgeting/reporting software in additional to NetSuite
- Implementation/go live could have been improved
I used Microsoft Dynamics 365 for several years at my prior company, and I would probably give NetSuite ERP the slight edge over Microsoft Dynamics. Netsuite is a little cleaner, easier to use and more customizable. We really appreciate the ongoing customer support from NetSuite and our account reps are always very helpful. NetSuite is definitely more expensive, and was the most expensive product we looked at implementing.
Do you think NetSuite ERP delivers good value for the price?
Yes
Are you happy with NetSuite ERP's feature set?
Yes
Did NetSuite ERP live up to sales and marketing promises?
Yes
Did implementation of NetSuite ERP go as expected?
No
Would you buy NetSuite ERP again?
Yes
NetSuite ERP Feature Ratings
Using NetSuite ERP
8 - Finance and Accounting