New Relic - All In One Monitoring Solutions
January 17, 2022

New Relic - All In One Monitoring Solutions

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with New Relic

New Relic is our main monitoring and APM tool, which allows devs and support to monitor the reliability of our systems. Without New Relic, we'd have to resort to setting up the monitoring and alerting ourselves, and I believe New Relic has been a critical piece of infrastructure that allows us to react quickly when an incident is detected.
  • monitoring
  • APM
  • alerting
  • distributed tracing
New Relic provided agents that allow us to setup monitoring quickly, and it allows integration for both in premise and cloud solutions
New Relic definitely have reduced migration risks to the cloud, as it has agents that can work effectively in either in premise/cloud
Previously DevOps team had to set up a monitoring stack (Prometheus + Grafana + FluxDB), and various distributed tracing stacks. With New Relic, we were able to deprecate most of this stack and reduce the support work
The differentiating feature, in my opinion, is the support given by New Relic, in our org, there is a slack channel dedicated for New Relic which allows us to have a quicker response and more convenience.

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

New Relic is particularly useful since it has templated charts, which allows engineers to quickly onboard