What I think of ON24...
Updated July 03, 2019

What I think of ON24...

Bryan Crowe | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

We use it to engage our audience across all 4 of our brands (magazines). We have advertisers who create the material as well as advertisers who sponsor a webinar (they foot the bill, our editorial staff creates the content).
  • Lead generation
  • Access for presenters has improved.
  • Overall, the interface works well.
  • Analytics are robust.
  • Record function is very limiting. It needs to be more like a recorder, where you can pause, stop at a specific spot and re-record from there.
  • It's all or nothing if you want to upload an audio file. I would like to upload an audio file and assign it to a specific slide. Can't do that now.
  • When a presenter hits the stop record button, if they do it too quickly, after speaking, there is a potential the last word, or part of the word will be cut off.
It is not currently integrated with our CRM system (Omeda)
Only once did we have an issue where a webcast had to be re-started due to some technical issue on your end. So, overall, things have be reliable.
  • Definitely lead gen system has worked well for us and our clients.
  • We have increased the number of webcasts/webinars we produce each year.
  • Our clients have been thrilled with the lead generation.
Workcast, but we decided to stay with On24 for the time being.
Overall it does a nice job and the analytics is very important, for lead generation purposes. There were issues (running flash) about 18 months ago, but since moving away from flash, it has improved.

It would be nice to have a folder system. Right now, it's just a continuous row of webcasts. We have 4 brands, and it would be nice to be able to have folders to segregate them. Also somewhere to add a title (by brand or advertiser) that is not viewable by anyone but us.

ON24 Feature Ratings

Audience polling
5
Q&A
8
Branding options
5
Integration to Marketing Automation
7
Participant roles & permissions
7
Confidential attendee list
8
Calendar integration
7
Record meetings / events
6
Slideshows
8
Event registration
8