Item: Ooma Office
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Ooma Office is our business phone telecommunication, we have a small family business, so everyone uses it. Now that it allows us to send and receive text, we are able to reach our customers without spending a long time on the phone. I like that we're able to use the app on our phone, tablets, and computer.

Pros and Cons

Cost effective.
Usage on different platforms.
User friendly.

Needs to allow attached files or pictures on the text messaging app.
Have it, so it's all connected on all platforms.
Spam blocker?

Return on Investment

Very affordable pricing.
Lots of useful apps.
Just what we needed - the basics.

Alternatives Considered

Vonage Business Communications

We used them before we switched, and they're just a little pricier. For exactly the same service, it was 50% cheaper with Ooma Office, and we were looking for savings, so it was the ideal switch. We're very happy with the decision to switch providers as Vonage didn't have any products that were substantially better.

Support Rating

So far so good, haven't had any major issues, just wanted more features on the mobile device apps and otherwise it's covered all of our basic needs. Phone, fax, spam call blocking, and fax to our emails, definitely make sure you have high speed internet connection is all that really matters!

Key Insights

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Likelihood to Recommend

It's a great pricing for 3 lines, toll number, fax... The fax app is pretty simple and useful for those that still use fax, and I like how I am able to delete junk faxes.

I'd like to see the app on our mobile devices have more versatility. I'd love to have the ability to attach PDF for invoicing or purchase orders, since now, everyone is connected to their mobile devices.

Happy Ooma Office users!

Overall Satisfaction with Ooma Office