Great product for SDR teams - keeps things organized, efficient and well governed
January 26, 2018
Great product for SDR teams - keeps things organized, efficient and well governed
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Outreach
We use Outreach with our sales development team. We use Outreach to organize, email and call leads. It's a great way to keep the team organized and ensure each prospect is followed up with properly. I really like how well Outreach integrates with other applications as well. We have ours connected to Salesforce and the bi-directional sync is pretty neat.
- Outreach allows us to maintain governance over messaging.
- Outreach allows us to manage, call and email leads all in one platform (we did this with at least three different tools in the past)
- Outreach keeps opted out leads opted out, even as our team grows, leads change hands, etc.
- Outreach still has a few bugs with bridging calls to your cell phone, which feel like a black box and can be frustrating.
- Outreach has some limitations on changes in progress sequences, which cause some hassles.
- We can handle a higher number of leads with less SDRs
- We spend less time manually emailing leads
- Managers spend less time ensuring emails are on message.
I don't have as much insight here as you'd like. I'm not the person to answer this question.