A Beginner SDR Utilizes Outreach to Manage Success.
February 07, 2018
A Beginner SDR Utilizes Outreach to Manage Success.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Outreach
Outreach is used by multiple departments at this organization, everyone takes part in sales someway or another so having a tool that can manage communication with clients and prospects is essential. Outreach allows multiple departments to manage their communication efforts to clients and prospective clients.
- Outreach is excellent at organizing my pipeline communication, in a few clicks I can see a simple overview of my call/email campaign with specific prospects.
- Outreach does a great job of managing the communication with my prospects, it gives me great insight into how my emails are received on the other end, as well as the ability to add notes onto a call. Takes away the pain of having to review for 10 minutes before every call, review time can be cut down to 30 seconds.
- From an engineering standpoint, Outreach seems to be easily customized to my team's certain campaign desires. The A/B test feature is also awesome, allows for a quick glance at the success of specific campaigns against each other!
- The learning curve to Outreach can be difficult unless a team has an Outreach guru some features often go unnoticed.
- Occasionally calls will drop and recordings are not found, but this happens few times day to day.
- When campaigns are heavily customized some of the more simple features of Outreach tend to experience issues, for instance when a prospect was marked finished in a sequence, the next day they still received another email or I was tasked to call them once more.
- Unfortunately I don't have access to the type of hard numbers people would love to see but I know for fact that the adoption of Outreach at my organization has aided in increased revenue.
Hubspot and Salesloft are also great tools, unfortunately I don't have enough experience to make an effective comparison.