Great idea that needs some stability work.
January 29, 2018
Great idea that needs some stability work.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Outreach
We use Outreach to ensure proper lead followup and consistent messaging.
- Prescribed touch patterns
- Templating
- Follow up touch patterns
- Buggy
- Wrecks browser performance
- Difficult to administer
- Is lead based rather than account based and doesn't recognize the account object very well
- We've been able to get our AEs to do better prospecting
- We've ensured all leads are treated correctly
I wasn't a part of the process to purchase Outreach so I haven't had a chance to compare it against competitors. I do know that it does a better job of logging to Salesforce than a number of others in the market based on what I've seen with our own customers.