PagerDuty - Review, A satisfied customer
Updated April 12, 2022

PagerDuty - Review, A satisfied customer

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PagerDuty

PagerDuty is integrated with our infrastructure and used for real-time alerting systems.
  • Precise
  • Accuracy
  • Less False Alarming
  • User Friendlly
  • Minimize false alarms
  • Cost
  • Able to minimize dedicated resources for infrastructure monitoring.
  • Useful when having On-call resources.
  • Have different escalation layers.
Yes. Agree. Most of the alerts have been configured to PaperDuty.
Integrated with several systems EG: Microsoft Teams, Other internal Applications.
PaperDuty has been configured on most of the Engineer's Mobile devices and it's handy when we run on-call rosters.
This can be used as proactive monitoring for organizations' endpoints.
PagerDuty is one of the key monitoring systems and always a major competitor for the above mentioned systems.
Good support systems. But would like to have more self-enabled systems. Eg: for reporting.

Do you think PagerDuty delivers good value for the price?

Yes

Are you happy with PagerDuty's feature set?

Yes

Did PagerDuty live up to sales and marketing promises?

Yes

Did implementation of PagerDuty go as expected?

Yes

Would you buy PagerDuty again?

Yes

PaperDuty is handy when it comes to monitoring real-time infrastructure and endpoints. Also, PaperDuty provides a wide range of integration facilities for other systems as well.