Paligo does what it says it can do and more.
Updated September 26, 2023
Paligo does what it says it can do and more.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paligo
Content management to develop, and publish regulatory compliance documentation. Addresses the turn-around time needed to publish documentation to provide to the customers. Needed the ability to reuse content, a method to organize content, and an easy method to have content reviewed.
- Ability to re-use content.
- Ability to filter content to specific needs.
- Ability to tag content using variables.
- Better table functionality.
- Move variable table buttons to prevent scrolling to add new variables.
- Ability to locate profiles when a change is needed.
- Re-use content.
- Filtering (profiling).
- Easily publish manuals in multiple formats.
- Reduced time in publishing content and number of personnel needed.
- Excellent collaboration when SMEs need to provide content, review, and approve documentation.
- Easily managed by one person while allowing multiple users access to perform their job tasks.
Do you think Paligo delivers good value for the price?
Yes
Are you happy with Paligo's feature set?
Yes
Did Paligo live up to sales and marketing promises?
Yes
Did implementation of Paligo go as expected?
Yes
Would you buy Paligo again?
Yes
Using Paligo
25 - Client support, content development, and content management.
1 - Knowledge of Paligo functionality, user needs, and expectations.
- Extensive amount of content.
- Need for content management.
- Ability to allow users access to review, leave comments.
- Created public awareness brochures.
- Develop content for documentation websites.
Evaluating Paligo and Competitors
- Cloud Solutions
- Scalability
- Ease of Use
I wouldn't think so.
Paligo Implementation
Change management was a big part of the implementation and was well-handled
- None that I'm aware of
Paligo Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Unsure
My customer success manager (Alex Jahr) has been phenomenal, accessible, thorough, and responsive.
Using Paligo
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Setting up the document structure
- Importing documents
- Publishing documents
- Knowing when to use a variable versus filtering (profiling)
- Finding previously used profiling