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We've had excellent experience over three different implementations now with PanTerra Networks.
March 20, 2024

We've had excellent experience over three different implementations now with PanTerra Networks.

Jay Cruzan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PanTerra Networks

PanTerra Networks is part of our portfolio of partners. We sell their services among a variety of different providers.
  • The pre sales team is very good at what they do.
  • The implementation team is great.
  • The post sales team is great too.
  • Our customers report the portal could be more intuitive.
  • We're always looking to save time. The pre/implementation/and post sales team do a great job. That means they save us time. We don't have to manage them.
We've had excellent experience over three different implementations now with PanTerra Networks.
Our clients are happy, and seeing flexible options to be able to communicate more effectively.
PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.

Do you think PanTerra Networks delivers good value for the price?

Yes

Are you happy with PanTerra Networks's feature set?

Yes

Did PanTerra Networks live up to sales and marketing promises?

Yes

Did implementation of PanTerra Networks go as expected?

Yes

Would you buy PanTerra Networks again?

Yes

PanTerra Networks is a great SMB and Mid-Market solution. They struggle in Gov/Ed, and Enterprise. I think that's a result of less name recognition and not having Gov/Ed discounts available.