Think outside the box - great support and great product

One of our major clients uses Parallels Remote Application Server and has over 500+ end users. The software allowed simplified deployment and management of custom Apps including security group management and granular personalization based on user login. This addresses the problem of requiring each remote desktop server previously have non-standard apps installed with no standard build. It was previously a major headache when patch Tuesday came around. Parallels Remote Application Server solved that! We reviewed the customer's requirements both internal Lan-based customers and those working remotely We investigated the large number of out of the box and custom and often ageing applications and found that all of them were easily deployed and managed by Parallels.

Our company never had virtual desktops prior to using Parallels as the cost to set up seemed to be great when scoping Citrix or Amazon. Parallels is a great alternative and are compatible with many of our custom and aging systems

All staff from level 1-3 reported excellent feedback from using the interface and apps

Flexibility is super important to us and our larger customers. Being across multiple platforms meant we can use a single product to solve many problems at various infrastructure configurations

Security is paramount to us and our customers. We produce monthly reports and this is a big selling point when using Parallels Remote Application Server, the granular permissions were perfect without being confusing, and MFA and SSL are also easy to deploy. We have noted a 25% reduction in the number of service desk tickets for security-related concerns, such as breaches or even password resets.