Overall Satisfaction with Paychex Flex
Our company payroll is being done by our Human Resources using Paychex Flex, so as employees we can look at our paystubs, etc. We have an Accountant login for our firm so we can access payroll reports for our clients on this platform. I use this to help a client of ours submit their payroll bi-weekly.
- Payroll Reports
- Dedicated specialists for each client on Paychex Flex
- Response time is usually great
- Easier way to add Shareholder Health Ins and Personal Use of Auto to payroll for clients
- Amended returns don't always get done timely and not accessible very easy on the website - usually have to contact the rep to get copies of those
- Saved time on payroll reporting
- ADP Workforce Now, Paycom, Paycor, Gusto, QuickBooks Time (formerly TSheets), QuickBooks Online and QuickBooks Desktop Premier
Most of the reporting is a little easier to find and create in Paychex Flex. Most of the web interfaces for submitting payroll are fairly easy just like Paychex Flex.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paychex Flex go as expected?
I wasn't involved with the implementation phase
Would you buy Paychex Flex again?
Yes