The Best Little Payroll Program
April 13, 2023

The Best Little Payroll Program

robert watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

I use Paychex Flex to report and produce the biweekly payroll for the company.
  • produces the biweekly payroll
  • allows for some flexibility in recording and reporting employee hours and salary
  • easily understood processing
  • Layout of the recording data pages could be better
  • I find Paychex Flex easy to use, and effective use of my time.
  • The employee self service feature is good because the employee doesn't have to ask payroll for information relative to their information.
Positively - We download all the reports available with each payroll cycle and store them electronically. At some point thru the year i refer to each of them for some reason.
The phone support help from our rep Gregory Benson is excellent. He is personable and well informed. I have never not had a usefull answer from Greg.
We have only used Paychex Flex.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

I use it every week and find it easy to use.
The format and recording of the biweekly data is easy to record, follow and understand the process.

Paychex Flex Feature Ratings

Employee demographic data
6
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Tracking of all physical assets
10
New hire portal
10
Manager tracking tools
10
Duplicate Candidate Prevention
6
Notifications and Alerts
10