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Paychex Flex makes running your company easy
May 01, 2023

Paychex Flex makes running your company easy

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

I use Paychex Flex and it’s digital platform, software and portal to manage retirement plan clients and their online record keeping portals and platforms. Paychex Flex enables organizations to tie together their online digital payroll systems to their 401(k) programs in a fully integrated one stop shop package.


  • Easy onboarding
  • Streamlined data reporting capabilities
  • User friendly platform
  • The employee experience and portal could provide more calculators
  • Elaborate on investment options on platform
  • Optimize customer service
  • Paychex Flex makes conversions onto their platform very easy and streamlined
  • The ability to integrate payroll solutions with their retirement record keeping platform
  • Ability to partner easily with external partners
Positively
Paychex Flex’s customer service representatives have been easily reachable and very attentive with follow ups and deliverables.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

The platform is extremely easy to use and navigate
Canvas, ON24
Paychex Flex is a solid and useful software solution and is a great option for emerging to small-sized businesses that need to manage payroll, benefits, and HR functions and are looking for a one stop shop to outsource everything.

Once a company grows to a mid sized organization Paychex Flex can become finicky. The platform isn’t tailored for large organizations with more than 250 employees and can create headaches for companies that are looking for a more customized experience.

Paychex Flex Feature Ratings

4.4
Employee demographic data
5
Employment history
6
Job profiles and administration
2
Workflow for transfers, promotions, pay raises, etc.
5
Organization and location management
4
7.8
Pay calculation
Not Rated
Off-cycle/On-Demand payment
8
Benefit plan administration
6
Direct deposit files
10
Salary revision and increment management
7
Reimbursement management
Not Rated
8.0
Approval workflow
Not Rated
Balance details
8
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
Not Rated
View company policy documentation
8
Not Rated
Tracking of all physical assets
Not Rated
4.5
Report builder
4
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
6.0
New hire portal
6
Manager tracking tools
Not Rated
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated