Item: Paychex Flex
Rating: 10
Author: Suzanne Hagberg

Use Cases and Deployment Scope

I needed a Payroll system that is quick and easy and user friendly application. Adding new hire team members and contractors is a simple process. If any issues arise, my account representative is there to answer and solve any issues in a timely manner. I highly recommend working with paychex for small business needs.

Pros and Cons

Handles all my tax filings
Easy to do bi-weekly payroll
Easy to change employee or contractor information

none

Return on Investment

Time savings
Self service for team members

Paychex Flex Reporting

Positively

Support Rating

If my accountant representative is not available a support person is always there to answer questions quickly and help create a solution if needed.

Key Insights

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Usability

Simple to use!

Other Software Used

Constant Contact, Canva

Likelihood to Recommend

It is a great solution for small business owners that do not have time to do a long payroll process. The direct deposit feature helped me eliminate time consuming tasks with calculation and cutting checks. Once a team member needs to change personal information, they can go on their paychex login and make the updates without asking for me to do the changes.

Simple Easy to Use System

Overall Satisfaction with Paychex Flex