Trust this product - a good value for the money
September 08, 2022

Trust this product - a good value for the money

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We moved to Paycom from another payroll processing company in 2011 and have been pleased with this decision ever since. The interface is easy to use, from the new hire process to payroll to the bi-weekly payrolls. It is so easy to look up history for VOE requests. Customer service is always available and able to help with any questions that I have. And in the rare instances that a payroll correction has to be made, they make the process as simple as possible. I highly recommend them.
  • Customer service
  • Responsiveness to emails
  • Ease of use
  • Sometimes new features are not added to the admin user's permissions by default
  • Saved time
  • Reduced expense
  • Reduced administrative time wasted

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

As a religious organization, setting new minister hires up with their specific tax profiles can be daunting. Paycom specialists are always knowledgeable when I call to consult in these situations. There are some controls that I wish were more easily accessible as an admin user, but at least they always know what I am talking about and have the solution.

Paycom Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Report builder
9
Pre-built reports
9
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated