Paycom as good as they say
September 09, 2022

Paycom as good as they say

Michelle Melendez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom for employee on boarding (all paperless), benefits open enrollment ( all automated and uploaded to provider with changes), payroll, time card ( approvals and lunches allowed on phone or desktop) as well as background and MVR checks with fast turnaround times. By far the simplest yet robust system I’ve used in 20 years off doing HR.
  • Ease of use
  • Robust reports that are simple to create
  • Onboarding
  • Creation of positions
  • Multiple vacation profiles
  • Saved time
  • Ease of onboarding
  • Quick time / vacation approvals
No comparison Paycom has great system and top customer service and each company has their own dedicated customer service representative. There is never a hold time you always get a live rep on the phone. You also have the ability to email your dedicated rep if you have a questions without calling. System is simple to use even our employee over 60 adapted to the system and compliment how easy it is to do thing in. Processing payroll is very clear and you are able to make changes at any time during the process for any person.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Great for a small company, product is easy to use and employees no matter what their role can use it without much assistance from HR. There are videos to help employee learn how to use the system as well as documents with screen shots of the system. On boarding is the simplest process I have used candidates are sent a link and go online and complete all their paperwork there is no hard copies everything is online and then uploaded to their profile. Which prevent errors from data entry if done by HR.

Paycom Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
1
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
New hire portal
10
Manager tracking tools
10
Individual goal setting
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated