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Paylocity has helped our business stay on top of things!
November 02, 2022

Paylocity has helped our business stay on top of things!

Tiffany Gibson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for running Payroll and managing HR. Paylocity addresses ACA for us and takes care of it with little input from us. They file our taxes on our behalf, and they recently handled a letter from the IRS and straightened it out.
  • ACA
  • Employee Management
  • Payroll
  • Courses
  • Employee Use
  • New Hire Template
  • Customization
  • Cost Centers - HR Payroll - Time & Labor work more seamlessly together
  • Organizing Information
  • Alerts
  • Employee paid a salary & hourly wage
  • Better Data Driven Decision Information
  • Reduce Time & Errors
  • Better view of Workforce - Departments, etc.
Payroll, scheduling, and time tracking have helped our business be more organized and on top of information.
Information is easy to find and helpful day to day.
We are still working to implement different parts of Paylocity into our business.
There are a lot of things Paylocity is capable of doing and tracking for you.
Employee Engagement tools have been slowly seen and used by employees. Most of our employees are not aware of it. We have some older employees who do not use the mobile app or website. Our younger employees love the ease of looking up paystubs, schedules, etc. We have had a few employees find Peer Recognition and use it to praise another employee. I'm not sure if that employee has seen the impression or not. I am notified as the administrator. I don't know if the employee is notified.
Paylocity can handle more detail and compliance than Quickbooks can. Quickbooks was great for our small business with only 5 or so employees.

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Employee Experience is good. The cost is better than many others. It may have more features than a very small business would need. If you need a program with ACA tracking & reporting, Paylocity does well.

Paylocity Feature Ratings

8.9
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
8.8
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
8
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
8.8
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
9
8.0
Tracking of all physical assets
8
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paylocity

1 - Payroll
HR
Employee Management
New Hire
Compliance
  • Running payroll
  • Filing Taxes
  • Tracking information
  • Report Writer
  • Read & Sign Documents
  • Surveys
  • Performance Reviews
  • Tracking more information
It is working well for us at this time. We have no need to change or spend any more than we already are. It's a costly but necessary part of the business.

Paylocity Support

Support was amazing at first. This last year with employee shortages, they are not as responsive or as knowledgeable.
ProsCons
Quick Resolution
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
Poor followup
Less knowledgeable
Problems left unsolved
Yes - No, sometimes when searching an employee in Time & Labor, it takes you to a different employee than the one you selected. They said that they are aware of the problem and are working on it.
During COVID. The support manager assigned to us was super incredible and knowledgeable. Everything was answered, and done, quickly, and smoothly and she was happy that I understood the program as much as I did.