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Paylocity Since 2019
Updated April 12, 2024

Paylocity Since 2019

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity's suite of features including time & labor, payroll, performance, surveys, expenses, and more. This allows us to work more efficiently by providing us an all-in-one HRIS.
  • Improves efficiencies
  • User-friendly interface
  • Helps us remain compliant
  • More information on how system updates change things
  • Improve the performance feature - make it easier to set up
  • Ability to schedule a start and end date for job postings
  • Reduced costs
  • Improved time management
  • Reduced paper waste
We have improved many efficiencies in various areas. Not only have we saved time - which means we saved money - but we also have reduced our dependency on paper. We have been able to streamline multiple processes and have converted numerous things we did previously with paper to electronic format.
We love the survey feature! We use this for so many things - including schedule requests, quarterly NPS scoring, annual engagement surveys, and much more. We also loved this feature during the start of covid as it allowed us to electronically remain in compliance in our region. Currently, we are not using the community feature, but that is only because we have an intranet that we utilize for many of the same functions.
We had Paychex for many years. While we weren't completely unhappy with them, we made the switch to Paylocity for many reasons. Paylocity was able to offer us one platform for time & labor and payroll. In addition, we saved over $10k per year after making the switch. With Paychex, we had experienced a lack in quality of customer service and response times. Paylocity was wonderful in this area initially, but we have noticed some decline recently.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Works wonderfully for time & labor and payroll processing. There is room to improve the intuitiveness of the system and to make some things easier to do than they are currently, or at least more customizable. For instance, we do not provide our managers with a department budget for employee wages. Currently, the compensation system does not provide an option to bypass managers setting the wages for their staff.

Paylocity Feature Ratings

8.0
Employee demographic data
10
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
6
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
9
8.8
Pay calculation
10
Support for external payroll vendors
7
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
7
9.7
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
10
9.0
View and generate pay and benefit information
8
Update personal information
9
View job history
10
View company policy documentation
9
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
7.7
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.3
Performance plans
7
Performance improvement plans
Not Rated
Review status tracking
9
Review reminders
9
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.5
New hire portal
8
Manager tracking tools
9
8.0
Corporate goal setting
Not Rated
Individual goal setting
6
Line-of sight-visibility
9
Performance tracking
9
7.6
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
1
Applicant Tracking
9
Notifications and Alerts
10

Using Paylocity

41 - All of our employees use Paylocity, just in varying ways. Everyone uses it for time off requests, most use time & labor and performance reviews, and everyone completes surveys. We try to keep everything in one system as much as we can.
2 - HR staff use the system daily.
  • Time and labor
  • Payroll
  • Performance Reviews
  • Policy signoff/acknowledgement
  • Surveys for a variety of topics
  • New features like employee voice
We will absolutely continue to renew year after year. The only thing that would change our minds would be a drastic prices increase.

Evaluating Paylocity and Competitors

Yes - We had payroll, 401k, and FSA with Paychex and time & labor with Cincinnati Time Systems. Moved all of them to Paylocity.
  • Integration with Other Systems
  • Ease of Use
  • Other
Features was a huge part as well as technology and ability to improve efficiencies.
I wouldn't change a thing.

Paylocity Implementation

The implementation staff were fantastic and super easy to work with!
  • Implemented in-house
Yes - This was 5 years ago so I don't recall much. We were given an overview with a timeline and then scheduled things out from there. Our two main uses of the system were setup first though - payroll & time and labor.
  • Don't recall

Paylocity Training

  • Online Training
Easy to follow but sometimes goes too quickly

Configuring Paylocity

I think there is a lot of configurability, but there are some areas that have too much while others don't have enough.
Wish performance reviews and compensation had a bit more configurability. Also wish FSA was fully integrated instead of using a separate login and website for reporting and enrollment.
Some - we have done small customizations to the interface - We have customized things from a branding perspective.
No - we have not done any custom code
Not at this time

Paylocity Support

We switched to Paylocity in part because of the poor support on our old system. During implementation, Paylocity support was phenomenal and the first couple of year, so was service support. That has declined in the last year or two as it seems more of a team approach to addressing issues rather than a dedicated account rep. FSA support has always been bad for us though. We've tried to get other people involved in hopes of fixing the problem, but still have run into issues each year that it comes time for open enrollment. The FSA program other than that is fantastic!
ProsCons
None
Poor followup
Problems left unsolved
Escalation required
Difficult to get immediate help
No - not sure what that even is?
During implementation. The support team was very thorough, easy to talk to and understand and was super responsive when we had questions.

Using Paylocity

Most everything is super easy to use and understand. I love that products & features are constantly being updated or improved.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Time & labor
  • Payroll
  • Onboarding
  • Performance
  • Compensation
Yes - Very well - love the app! Some things are actually easier to do in the app rather than on a computer.

Paylocity Reliability

Love all the system has to offer!
Hardly ever run into an issue here
No issues for the most part. There can be times we experience a lag, but not often.

Integrating Paylocity

Never had a problem
  • Rowe Price
360 integration with no issues
  • Compease
There is integration with HR Performance Solutions for Performance Pro, but not compensation
  • File import/export
No
Keep adding more and work to move from 180 to 360

Relationship with Paylocity

Sales people have been great - no issues
Eventually lost or slowed contact, but great when needed

Upgrading Paylocity