Item: Paylocity
Rating: 8
Author: Charis Alls

Use Cases and Deployment Scope

I use Paylocity using two different accounts. I do payroll for our main retail side of the business as well as our nonprofit side. We have six different locations, and our payroll includes certified payroll, which can be very complex. One of the problems that was addressed with Paylocity is that I no longer use paper to hire candidates and instead use their onboarding module, which saves time and money. I also have several different commission structures, which can be very challenging. Paylocity helps in this area as well.

Pros and Cons

Onboarding, no paper, creates everything without taking more time to collect or scan paper.
Splits complex commissions.
Does reporting for Prevailing Wage.

Implementation - HORRIBLE Really need more dedicated account implementation people.
We need an expert in prevailing wage to work on auto transfer over to L&I. They tell you when you purchase the system it can be done but it can't.
The reporting system needs to be more user friendly.

Return on Investment

Reduced time spent on payroll.
Less room for errors.
Better functionality.

Paylocity Automated Processes

It usually takes three days for me to complete payroll (sometimes 2) every other week so I still would like more automation. That being stated, because of the process I have fewer mistakes and that gives me more time to work on other things.

Paylocity Employee Engagement

Unfortunately, I have not had the time to use the tools they offer. I have been a one-person shop for six locations, and I do HR from cradle to grave. Therefore, there are some time-consuming things like 401K audits, conflict resolutions, government policies that create major work on the employer's end, and other things that keep me from exploring these tools. I just hired an assistant so I am hoping that I will be able to work with the surveys, the Community module, and other things that Paylocity offers.

Alternatives Considered

Paycom

I ventured into Paylocity because I thought they would be able to cut my time with the prevailing wage. Not many companies can help in that area, but I found out Paylocity is limited, and they oversold this function. However, I did choose Paylocity because it seemed more user-friendly and less expensive than other systems.

Key Insights

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Did implementation of Paylocity go as expected?

Would you buy Paylocity again?

Yes

Other Software Used

AIMMS SC Navigator Platform, BerniePortal

Likelihood to Recommend

Doing basic payroll is easy peasy. Working on prevailing wage is not. Paylocity doesn't help with entering correct wages when there is fringe involved. It wouldn't take a lot to put in some code and get it working to make prevailing wage less labor intensive. The same goes for salaried employees who are on commission. Why do I have to uncheck a box if they take a day vacation and then enter 72 hours of salary, so their total equals 80 hours? If I don't uncheck the box, they get paid for 80 hours plus whatever their hours worked, so, for example, 152 hours plus the 8 hours of PTO and their commission. The salaries of employees who take PTO and don't receive commission are computed properly. It doesn't make sense. It's a simple fix on Paylocity's end but time-consuming on mine. Also, why can't they mirror one account to create another account? I asked them to do that, and the 2nd account came out completely different. It's been two years, and it is still not fixed.

Good Product With Issues.

Overall Satisfaction with Paylocity