Solid software - some downfalls but continues to improve.
November 23, 2023

Solid software - some downfalls but continues to improve.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for all of our major HR initiatives and processes. From a current process standpoint, we use it for time and labor, recruiting, onboarding, and compliance. From a new initiative standpoint, we have begun to roll out performance management, benefits administration, and compensation management through Paylocity. We have grown from 25 to 330 employees in the past five years, so we have had a much-needed increase in our capabilities for human capital management. In addition, it has allowed us to reduce the amount of manual tasks for our HR and finance departments.
  • Compensation Management.
  • Recruiting Module.
  • Benefits Administration.
  • Customer service - chat is pretty good, but our account managers are ever-changing and impossible to get ahold of.
  • Time cards - need to have a weeklong view of the entire employee population - Ceridian Dayforce has nailed this piece of time and labor.
  • Random things that go wrong - employees will submit a time off request, and it will request a different date than is listed in the date field. I have seen this with my own eyes.
  • Cost saving - our benefits administration will streamline all payroll deductions.
  • Time Saving - No longer need to perform onboarding with a stack of paperwork.
  • Data consistency - again, garbage in, garbage out, but with good inputs, we get the outputs we need.
I am unable to answer this effectively as my team handles the above, and my focus is on the broader initiatives currently.
The surveys are great to have, and I really appreciate the sentiment score we get. The surveys are very customizable and fit our needs while also reducing the expense of costly external vendors to run the surveys for us. We recently did a pulse survey and had an 80% response rate, which I considered a success.
There is good and bad in both. Time and labor in Ceridian Dayforce are amazing and the easiest I have used. On the other hand, recruiting in Dayforce was challenging and Paylocity has made their module very easy to use. Performance in both is similar. Compensation management in both are similar. Paylocity should add a compensation benchmarking tool to help differentiate.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Paylocity is well suited for a mid-size employer with up to 500 employees. As with any software, it is garbage in and garbage out. Unfortunately, that was my case so we are going through a rebuild of what my predecessor created. I think they do the core HR things well, but there is definitely some room for customization within the software. Like in performance management, there should be the opportunity to create custom rankings - everything is on a scale now - like forced rankings, etc.

Paylocity Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
3
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
7
Support for external payroll vendors
7
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
Not Rated
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
9
Update personal information
9
View job history
7
View company policy documentation
9
Employee recognition
7
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
9
Ability to combine HR data with external data
8
Performance plans
9
Performance improvement plans
8
Review status tracking
8
Review reminders
6
Multiple review frequency
8
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
8
Manager tracking tools
9
Corporate goal setting
8
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
8
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9