1. Home
  2. HR Management Software
  3. Paylocity Reviews
  4. User Review of Paylocity
A Payroll company that is a pleasure to work with and use.
February 22, 2024

A Payroll company that is a pleasure to work with and use.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We have three auto dealerships that were with a previous payroll company since 2012 and were extremely dissatisfied with customer service, training, and pricing. Changing payroll companies when you have three organizations is no small task. Paylocity made this transfer truly an experience in that they were completely hands-on in walking us through the transition.
  • Reports are easy access and can be customized with ease.
  • HR Payroll has everything that is needed plus more.
  • Pricing is not per modular but one price per employee.
  • Live trainers need to slow down - some are way too fast in their training and need to realize coming from a different payroll company, we need to learn a completely different way of processing what we have been doing for many years.
  • No more paper requests for PTO.
  • All onboarding documents done in the portal without paper docs.
  • Salary increases done in the portal and can upload docs.
  • Department managers responsible for their employees time card.
  • Reduced cost of processing biweekly payroll.
Everyone is under one platform. It is extremely easy to locate what is needed for each employee.
Employees use their phones for attendance. The Community page allows them to see what is new with our dealerships and respond.
Everything is included with Paylocity. I am not paying for each service. I make a call and understand the person I am speaking with. Paylocity's system is truly user-friendly. Reporting gives you precisely what you are looking for without having to customize for hours to get the information you seek.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

When speaking with an employee of Paylocity, it is a complete pleasure that we can understand what they are saying. This is a US-based company—the wait time when calling is minimal. Emails are answered within the hour. They make it seem as if they are always available for any and all of our needs.

Paylocity Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.7
Pay calculation
10
Support for external payroll vendors
9
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10