Crisis-tested Partner for the Growth Minded Companies
March 06, 2024
Crisis-tested Partner for the Growth Minded Companies
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
To begin, Paylocity proved its value after all the consequences of the COVID lockdown. Like many businesses, we had to downsize, which led to many finance teams across many industries to do more with less -- a lot less! In our case, I had to take on the end to end process of payroll. You will always have a live Paylocity partner! Our AM at the time was exceptional in providing clear guidance on how to execute payroll, learning on the fly, and took it further by sharing all the best practices to optimize and evolve our process. As a controller, this is invaluable, and that level of service continues today.
- A live account manager is always reachable and ready to help. Always.
- Running payroll end to end is pretty easy with some guidance, UX is clear in guiding you through next steps.
- Ad hoc correction/amendment requests, e.g. lost check research, 941 amendments, etc., with live account manager support and guidance.
- Embedded AI that helps during configuration across all modules. E.g., we lost all the employees who were involved in the onboarding and implementation of Paylocity, when we had to add a new vacation code, we did not flag it as a 401K eligible earning code. Embedded AI would have flagged this to the editor as a reminder knowing that all vacation earning codes are flagged for 401k eligibility.
- Garnishment set up and calculation.
- Seeing Paylocity's growth since 2020, I'd like to seem an expansion of its Time & Labor features that contemplates remote employees or mobile employees (advance geo fencing).
- What a vendor proves itself a reliable partner during a crisis and that is matched by its intuitive, user-friendly platform, and topped with an always-available live account manager access, then reduced time expenditures, reduced errors, more consistent processes, better workforce visibility, improved retention, reduced costs, or better data-driven decision-making are truly maximized for the benefit of its customer.
As I already shared, Paylocity's automation tools have helped our company manage payroll during a very unstable and resource-deficient period. Automation can introduce tremendous efficiencies but it still needs commitment from its vendor to support a client's knowledge base up to date and grow.
I'm not exposed to this area, but I have sat in demos highlighting these features. They appear to be great tools.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
I wasn't involved with the implementation phase
Would you buy Paylocity again?
Yes