It's a great tool for concentrating data and optimizing time. It could be a little more flexible to change, but it still delivers on its promises.
September 14, 2021
It's a great tool for concentrating data and optimizing time. It could be a little more flexible to change, but it still delivers on its promises.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
Playvox is used to measure the quality of service in the operation. In it, we focus on applied training, support materials and articles on the deals that must be followed. We took advantage of the space for the incentive campaign as well. Today, this tool is only used by the operation and continuous improvement team and helps us keep the team aligned with the company's events
- Calibrations.
- Store.
- Content library.
- Providing library materials that have been recently edited.
- Create a learning search field to facilitate the search for articles.
- Insert a store opening and closing button.
- Visualization of monitoring points.
- Data extraction.
- Team alignment.
- Playvox
That was the first. The platform was thought out perfectly, but there are points to be improved.
Do you think Playvox delivers good value for the price?
Not sure
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Playvox go as expected?
I wasn't involved with the implementation phase
Would you buy Playvox again?
Yes