All about experience
October 23, 2016

All about experience

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qubit

It is being used by a cross-section of digital-focused departments to test UI changes, track visitor opinion, and begin to personalize the experience across digital channels.
  • Manages Service - their consultancy is one of the best I've experienced.
  • Technology development - they have continuously responded to client feedback and optimised their platform to meet those demands.
  • User Interface - the user interface is not always intuitive when self serving results. Some UI improvements have started to make this easier.
  • User Interface performance - I sometimes find the logged in UI sticky and it generally slows down my machine when it's open.
I was not with the company during the original decision making process.

We are always are of other emerging solutions but it's Qubit's professional, can-do approach with their team of specialists that take time to understand our business and react empathetically that stops us needing to review another solution.

Well suited for:

A/B testing

Results analysis

Visitor opinion

Managed Services


Less appropriate for:

Those new to personalisation