All about experience
October 23, 2016
All about experience
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Qubit
It is being used by a cross-section of digital-focused departments to test UI changes, track visitor opinion, and begin to personalize the experience across digital channels.
- Manages Service - their consultancy is one of the best I've experienced.
- Technology development - they have continuously responded to client feedback and optimised their platform to meet those demands.
- User Interface - the user interface is not always intuitive when self serving results. Some UI improvements have started to make this easier.
- User Interface performance - I sometimes find the logged in UI sticky and it generally slows down my machine when it's open.
I was not with the company during the original decision making process.
We are always are of other emerging solutions but it's Qubit's professional, can-do approach with their team of specialists that take time to understand our business and react empathetically that stops us needing to review another solution.
We are always are of other emerging solutions but it's Qubit's professional, can-do approach with their team of specialists that take time to understand our business and react empathetically that stops us needing to review another solution.