Solver of Problems
February 21, 2017
Solver of Problems
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with QuickBase
Quickbase is being used as an on-boarding application for providers we use across our business units. It allows us to have a lot of functionality to update all employees across the organization. At the same time it allows you to create views where specific employees can work on only the information they need daily to complete their tasks.
- Allows you to map out your process and create an application to fit your flow.
- Allows for notifications and alerts so different employees can be notified when something impacts their area of work.
- When new ideas to work better or more efficiently come to light, it is very easy to adapt the application to the new process.
- The reports are sub-par when you want to print.
- The reports you want to email are fairly rigid so they are not very presentable.
- The calendars are not as flexible as other parts of the applications.
We did benefit from being able to customize. No one knows your business better. Quickbase allows you to take your business model and insert it into one of their applications. It allows you to create a history and manage your work more efficiently. It is also very easy to add and change what the application does for you.
We now have an in house application that has been around for 5 years. It is painful even though there has been tons of resources and full time employees assigned to it. Our division employees refuse to give up our Quickbase application until the in-house application has all the functionality. We are still waiting.
I am not a technical person. I am sales and operations. There was a need and my research led me to Quickbase. I programmed the whole thing. I am sure there are more sophisticated things Quickbase can do but what was created was easy but very useful. If I can do it, anyone can.
- Improving our ability to drive insights from our data
- Improving collaboration across one or more teams
- Solving a specific business challenge
- Building and deploying an application (or multiple applications) that meets our exact needs
When we first built the system it focused on on-boarding. After implementing the system, another department saw the successes and asked if they could be added to the system process. We worked on their process flow and added them to the application. It was a beneift to everyone to add the department and decreased issues and mistakes with handing off work.