QuickBase has increased our productivity and quality of delivery without the help of IT.
April 25, 2017
QuickBase has increased our productivity and quality of delivery without the help of IT.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with QuickBase
We use QuickBase to track IT store data and installation specifics. We track details such as IPs, phone numbers, connectivity info, staging information for the servers and terminals, etc. We have a large (30+ person) team that has real-time access to this shared data, as well as vendors who collaborate to update data and milestones. We use the notifications and subscriptions to pass information from vendor to vendor, as well as to our support staff, and are able to reduce the amount of email communications to open stores, resolve issues, provision connectivity, etc.
- QuickBase allows technical novices the ability to create customized notifications and subscriptions that allow automated communication based on certain milestones or events being reached.
- QuickBase has proven to be highly available, and is accessible to anyone with an internet connection, making it easy to share with vendor partners and other off-net users.
- Form rules are robust and allow form-entry conditions to trigger other actions such as updating fields or dates, triggering a field to be required prior to saving, allowing for fields or entire sections of data to be hidden until triggered by something such as a checkbox, etc. This type of customization is often limited to being enacted by development teams and is subject to being placed in a backlog.
- It would be nice if the look of Quickbase could be modified. Branding of the application does exist, but is rather limited.
- My experience with the technical support team at QuickBase has been rather mixed. I didn't get good answers to my questions about some form behaviors I was seeing.
- I didn't find the sandbox to be very helpful. I had hoped there would be a way to duplicate my data to a sandbox, make and test changes, then promote the changes to production. This wasn't really a possibility.
We have achieved this benefit by bringing together different stakeholder groups that require close communication and enabling them to track their milestones and deliverables in an application for real-time sharing of information. We have been able to use alerts and notifications in our time-sensitive environment to ensure project tasks do not languish / task status is visible to the larger team.
We inherited QuickBase from its use by a vendor. Ultimately, we built it into a powerful tool, but have not investigated other offerings.
You do not need to be 'technical' to be successful with QuickBase, though you do need to possess a logical mind and strong process development skills.
Unless you were to use API's for communication between QuickBase and another application, you probably would not need much, if any, help from IT personnel.
I find that maintenance does not take much time, unless there are a lot of process changes that must be implemented.
Unless you were to use API's for communication between QuickBase and another application, you probably would not need much, if any, help from IT personnel.
I find that maintenance does not take much time, unless there are a lot of process changes that must be implemented.
- Improving collaboration across one or more teams
- Solving a specific business challenge
- Building and deploying an application (or multiple applications) that meets our exact needs
We have achieved our desired outcomes by solving a specific business challenge with a highly customized application that is shared across our large user base, encompassing multiple departments and vendors.
Our vendors are delighted with the collaboration we have achieved with this application. We have saved numerous labor hours by sharing data without sending spreadsheets and by automating tasks that would otherwise be dependent upon someone to complete.
Our vendors are delighted with the collaboration we have achieved with this application. We have saved numerous labor hours by sharing data without sending spreadsheets and by automating tasks that would otherwise be dependent upon someone to complete.
I have constantly updated applications to make them better and to address new challenges that arose over time. It has always been relatively easy for me to make these changes. I've used the QuickBase community to find ways to solve particular challenges. Overall, I'm pleased with how easy it is to update/maintain applications.