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Rippling Review
August 21, 2022

Rippling Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • Benefits
  • Time & Attendance

Overall Satisfaction with Rippling

Rippling automates and replaces several other company functions for HR and payroll. It provides onboarding and offboarding. It records jobs and people. It tracks paid time off and weekly timesheets. It runs our payroll and integrates with QBO. We were on Zenefits for many years and that service kept disappointing us over and over and finally they removed QBO integration. Thankfully we found Rippling which is far superior to Zenefits in my opinion.
  • Payroll which is integrated to QBO
  • Paid Time Off
  • Timesheets
  • It could be better organized to make it easier to find things.
  • The online help system could be better
  • They need live phone support. Only email/messaging which is bad when you need asap.
  • Too many features and options that are split out for extra fees
  • It reduces the demand on staff and eliminates the need for extra staff and filing.
In my opinion Rippling blows Zenefits out of the water. There is no comparison. We used Zenefits for years and they drove us out by reducing features while increasing fees I found. From my point of view, it very limited platform compared to Rippling.
I wish Rippling had phone support but they don't. They only offer email/message support and it's relatively responsive, but you're stuck if there's an urgent situation -- not good. But I believe compared to Zenefits awful support, Rippling shines.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Very extensive feature set if you're willing to pay a premium.
Companies wanting to move their HR processes and documents online. Rippling handles that very well.

Rippling Feature Ratings

10.0
Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.5
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
7
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
10.0
Tracking of all physical assets
10
9.3
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated