A trustworthy employee management software company.
July 12, 2023

A trustworthy employee management software company.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management

Overall Satisfaction with Rippling

Rippling is used for employee management and payroll coordination, we pay through another software but at the moment we align our comp and benefits through the app.

It's used as a centric place for storing information, and from the IT end we currently use it to handle the 2FA for Rippling and the resetting of it, along with automated termination workflows that disable accounts once the user is terminated.
  • Employee Management
  • Recruitment Process Streamlining
  • Technological Integration
  • An admin cannot reset passwords
  • We cannot modify personal emails
  • Lackluster role segmentation
  • Rippling has helped us with Google negotiations time and time again
  • Being a re-seller of Google means they take the burden of support, they're 9 to 6 Mon-Fri, so if something blows up on a weekend you can't get anyone until Monday
  • At times, the integration options are a bit obtuse and confusing.
Rippling is just far more robust in terms of how it tries to do roll it all into one neat interface for both users and admins, along with the ability to generate customized reports that assist us with doing company-wide support ops, drilldowns or generally massive sweeps.

Rippling support is great when you get a quick agent, however their schedules are hilarious.

For an HR automation company that should be ready for any sort of issue, they are only working Monday to Friday 9 to 6.

This means that if for some reason, something does happen between Saturday and Sunday, you'll be redirected to an automated message.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

It's very user-friendly and clear cut if you stay on the surface.

The back-end of integrations and flows can get really spaghetti-like very fast.
The ingress point for Rippling into our company was basically the streamlining of the on and offboarding process through and through.

Emails are auto-provisioned with Rippling through Google, information is handily available and our org chart is easily readable.

It is easily integrable into any tech stack you may already be using, though if your operations are 24/7 and unsteady you may face issues with their support being limited M -> F

Rippling Feature Ratings

Employee demographic data
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
New hire portal
10
Job Requisition Management
10
Notifications and Alerts
5