Sage Intacct: Review from a Daily User
November 08, 2020

Sage Intacct: Review from a Daily User

Joshua Fischer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is excellent for its ease of use. The entire application is designed similarly to salesforce.com and there is a seamless integration between Sales and Accounting to reduce redundant data entry. Since the systems can be integrated, you can decide which records are managed by which team. I've worked with smaller ERP systems like Quickbooks and larger systems like Oracle and SAP. I found it very easy to adapt to using Sage Intacct and find the software scales easily with the businesses that use it.
  • Revenue recognition
  • ASC 606
  • MEA
  • Custom Reporting can be challenging for new users to modify.
  • When importing data the failure message often includes the single error the system identified and does not identify additional errors until you attempt to re-import. This can often lead to multiple failed imports in order to identify all errors.
  • Budgets within Sage Intacct has great functionality and can be referenced in budget vs actual reports. However, it might be helpful to provide a multi-step guide on how to budget using dimensions for new Sage Intacct users who are not as familiar with Intacct.
  • Sage Intacct reduces data entry and data entry errors.
  • Sage Intacct dimensions provide more granular data for reporting.
  • Sage Intacct contracts module standardizes billing methods and revenue schedules for consistency.
Sage Intacct is astatically pleasing and very easy to use. Their help page database offers guidance for any page you are reviewing and often is customized based on the subscriptions and configuration your company is subscribed to.
Due to Sage Intacct's market share, most support is coming directly from Sage Intacct and their VAR partners. There is also a community site where users can share product ideas that turn into features in future releases.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

I have turned off automatic posting for revenue recognition to review scheduled entries before they post to the GL. The out of the box automation is a nice feature though and I do utilize recurring bills/journal entries. Intacct generates transactions automatically which has shortened our month-end close task list by a few days.
I still prefer NetSuite ERP for reporting capability, but for everything else, Sage Intacct excels over the other accounting systems I have used previously.
Sage Intacct is excellent for small to mid-size companies. I occasionally run into issues importing files with over 10,000 lines which can be contracts, journal entries, and other records. I would not hesitate to recommend Sage Intacct as an upgrade to a client who is using a basic accounting system that is missing functionality that Sage Intacct provides.

Sage Intacct Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
9
Expense management
9
Time tracking
9
Fixed asset management
7
Multi-currency support
9
Multi-division support
9
Regulations compliance
7
Electronic tax filing
7
Self-service portal
9
Global Financial Support
9
Intercompany Accounting
9
Journals and Reconciliations
9
Enterprise Accounting
9
Configurable Accounting
9
Centralized Rules Framework
9
Standardized Processes
9
Inventory tracking
8
Location management
8
Pricing
9
Order entry
9
End-to-end order visibility
9
Reimbursement management
9
Dashboards
8
Standard reports
10
Custom reports
10
API for custom integration
9
Plug-ins
9
Role-based user permissions
10
Single sign-on capability
10