Item: Sage Intacct
Rating: 8
Author: José Luis Pallares

Use Cases and Deployment Scope

Sage Intacct has been helpful to track projects and work hours. You can draft your timesheet before you submit it, and the administrators can create time limits per week so employees can't log more time than the approved hours for any project or client.

Pros and Cons

Create drafts with your work hours
Submit so the timesheet can be approved
Corrrect things if you made a mistake

Built-in timers so you can start one when you begin to work on something and then stop it to track the exact time that it took to complete
Copy options in the timesheets
Better UI, a little more friendly to navigate through pages and options, maybe more pop-ups instead of being directed to different pages

Return on Investment

It's very useful to track times for projects per person and that way show the customer how many hours they have to pay for our services
Easy to get the information and statistics
Also easy to show executives indicators of activity

Usability

I think right now the navigation in the website is a little difficult for people with no experience in these type of systems. Maybe it can be improved at a UI level, maybe visual pages can help to identify sections and categories more quickly. Besides that, I think for my software has all the needed features.

Support Rating

I haven't had any issues that required support.

Key Insights

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Sage Intacct Automation

My company has been using this product for a long time so it must be giving us a lot of benefits. Unfortunately I'm not an employee who can see financial values, but just by the time tracking, I know my company is able to make better profits.

Alternatives Considered

Harvest

Sage Intacct has more features and better options, more suited for the volume of employees in my company.

Likelihood to Recommend

If you have a large amount of employees and projects, it can be really helpful. I would suggest to use Sage Intacct along all the levels in the company, but I think because of the way it is built, you would have to hold some workshops with employees so they can learn how to do everything in the platform.

Great product. Lots of features for big companies. UI can be improved.

Overall Satisfaction with Sage Intacct