Item: Sage Intacct
Rating: 8
Author: Cathrine Raftery

Use Cases and Deployment Scope

We are using it for our expense vouchers. This is where we put in our mileage to be able to get reimbursed from our company. I also approve my staff's expense reports. We also use this for our county to keep track of expenses within our foster care system and pay our providers.

Pros and Cons

It's nice to see at once how much I will get paid for Mileage.
This has helped keep us organized with account payable.
We can approve things in a timely manner and keep track of employee's accounts.

It can sometimes get confusing on how to enter items.
An onboarding process would be nice to help with new workers.
The first page being more user-friendly.

Usability

I like it but some of my staff who are older don't always understand what they are doing within the system. I wish that there was more onboarding for new staff to be able to use. Our accounting office uses if more than my staff. I do like how easy it is for me to approve and review expense reports.

Support Rating

When we first started, it was nice to be able to get the support we needed and do a walkthrough. It would be nice if there was an annual meeting to review this process for new staff. My accounting department has reported ease of using the support from Sage Intacct.

Key Insights

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

Sage Intacct Automation

Yes, we use it to track all of our payments out to providers. We have also used this to approve employee mileage and other expenses. As a supervisor, I am able to use this quickly to approve and review these items from staff. We have also used this to keep track of our agency credit card usage.

Alternatives Considered

Sage Intacct

We have only used Sage Intacct. As the agency has grown, it has been useful and helpful to keep track of expenses that have been paid out and that our budget is on track. I have enjoyed the ease of using this product. I have really enjoyed this product and being able to use it with my staff.

Likelihood to Recommend

It is great to use to pay back employees for their expenses. We have also used it for our accounts payable so that we can keep track of what we need to pay out to our partners. We are able to also use for when we are keeping track of internal credit card usage.

Get your money Intacct

Overall Satisfaction with Sage Intacct