Item: Sage Intacct
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Outside of standard accounting ledger maintenance, our Finance department utilizes Sage Intacct for invoicing, revenue recognition, cash collection, sales tax calculation, and accounts payable. We utilize both financial reports and the custom reporting options to build dashboards that helped us significantly reduce the speed of our monthly closing procedures. One of our biggest struggles before migrating to Sage Intacct was the lack of integrations with other systems, and Sage Intacct's ability to do so has been one of the biggest benefits.

Pros and Cons

Financial Reporting
Integration with other programs
Useful "Help & Support" pages
User-friendly interface

Custom Report builder could use some improvement
Difficult to find answers in the Community for more in-depth issues
Some functions that I would consider standard are "advanced" and you have to pay extra for

Return on Investment

Reduced monthly invoicing timeline from 3-5 days to half a day
Reduced monthly closing time by at least 2 days
Eliminated manual budget to actual reporting process

Sage Intacct Automation

Using Sage Intacct, we have been able to complete many integrations that have made automation a reality. We utilize an API to connect our internal contract management platform to Sage Intacct for streamlined subscription billing, a connection with 2cp for an online payment portal, Bill.com for accounts payable management, and Avalara for sales tax calculation, compliance and remittance.

Sage Intacct Extensibility

N/A, contract revenue management was not a fit for our organization, so we utilize Order Entry for subscription invoices.

Sage Intacct Configuration

I chose this rating because it is a fairly complex system to configure if you were trying to do it on your own. We worked with multiple consulting firms for both the data migration and configuration parts of the project. We had some hiccups, as to be expected in any complex project surrounding your account records and processes, but overall received adequate training to manage the system moving forward. It is imperative that you choose a reliable implementation consulting firm.

Key Insights

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Alternatives Considered

N/A, I was not involved in the purchasing decision

Other Software Used

Avalara, Salesforce CPQ, BILL, Ramp, Versapay, Carta, ADP TotalSource

Likelihood to Recommend

Sage Intacct is a more robust and complex ERP system than, say, Quickbooks. If you have large numbers of transactions and want the ability to easily use and dissect your data, Intacct is excellent. It is a user-friendly platform once you learn how it works, but it is likely not a system that you can pick up and set up yourself. Migrating and using Intacct requires extensive training and meetings with an implementation specialist, the time and cost of which may not be worth it for smaller organizations.

Streamline your Processes with Intacct

Overall Satisfaction with Sage Intacct