SalesLoft - A premier product for your teams outreach!
January 18, 2018

SalesLoft - A premier product for your teams outreach!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

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Overall Satisfaction with SalesLoft

At our organization, Salesloft is being used by our sales development team, customer success team, and sales team. By moving our customer-facing teams onto Salesloft we were able to consolidate our various communication tools into one platform.
  • The Salesloft platform allows you to seamlessly organize your outreach in one easy to use tool and derive important insights and analytics from your various outreach.
  • The ability to create email templates that can be shared across the team enables our teams to have greater collaboration, as well as more structured and consistent messaging being used across the team.
  • In the past we have used different tools for our calls and emails. With Salesloft, you have the ability to manage your outreach from calls and emails all from one platform.
  • Initially when rolling out Salesloft to our various teams, the new jargon was not as intuitive as it could have been. It took our teams awhile to get used to the new platform. Somethings, like their use of cadences, seemed more complex than they needed to be.
  • Salesloft has allowed us to consolidate our tools across our teams which allowed us to cut costs, as well as create some consistency across departments.
  • Salesloft has also driven more cross collaboration in respect to consistent email outreach, that has allowed our teams to spend less time creating one off emails as these templates can be shared across the team.
  • It has provided more visibility and control for managers into the outreach being sent on behalf of the company from their respective teams.
In the past we used Cirrus Insight which lived inside of our email accounts. We had a number of issues with the functionality and inconsistency of that product delivering what we needed. After a number of complaints we decided to move away from Cirrus and over to Salesloft.
Salesloft is well suited for teams who are engaging in very repetitive outreach such as sales development reps or sales reps. We have even made it work in many ways for our customer success team as well. Though some of the capabilities do not suit that team as well as it does for sales, they are still getting strong use out of the email outreach capabilities. For calls, we still use a different tool for our customer success team as it did not give us all the functionality we needed for customer meetings, trainings, etc.

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