Great tool for tracking, keeping prospects warm, and saving time with custom cadences

SalesLoft is being used by a few sales teams within my organization, and those who have access all seem to benefit greatly from the platform. In lieu of a CRM that can track activity, tasks, and prospects, this is a crucial tool that keeps me organized. It saves an immense amount of time when developing cadences that incorporate a variety of touches (email, LinkedIn requests, LinkedIn shares/messages, calls, etc.). I especially love the tracking feature (assuming a company is not on the tracking exclusion list), which gives a fairly accurate level of intent data. Our team tends to follow up with calls after seeing a number of email opens, which has worked well in scheduling new prospects or getting back on the calendar of existing prospects.

The platform is great for organizing leads that are sent to reps through our CRM, as they often fall out of the funnel. By tagging prospects when they've come in as a lead, I can easily place them in fodder campaigns that help me stay in touch with prospects who may not be ready to connect right away. We've also been able to solve issues within the team when duplicating outreach efforts/finding territory overlap.

One feature that has been removed, which was helpful, was being able to delete contacts (e.g., because of dupes, moved organizations, no longer a valid prospect, etc). Also, the email targeting could be improved to eliminate opens/clicks from your own domain (e.g., if I cc my colleague and she opens the email 20 times, it is not easily distinguishable from the prospect who may live in the same area).

SalesLoft's initial training was robust and easy to follow. It highlighted the top features and benefits to other reps.