SAP sales cloud
October 19, 2023

SAP sales cloud

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM

Overall Satisfaction with SAP Sales Cloud

it keeps everything together in one place which is super helpful and automates the sales to the correct identifier
  • organization
  • identifying
  • keeps tracks of numbers
  • user friendly
  • user face seems a little outdated
  • sometimes numbers get paired with wrong receipt
  • nothing else
  • Shorter payback period
  • Revenue uplift
  • budget managing
This has taken out a lot of extra time by organizing and keeping everything streamlined so we can focus on the customer rather than the back end stuff
we use this across many departments and all easy to understand
i think they are more organized when it comes to purchasing

Do you think SAP Sales Cloud delivers good value for the price?

Not sure

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Sales Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Sales Cloud again?

Yes

It's well suited for those that manage a territory and report to another financial office because everything can be seen on both ends and all the information is easy to gather

SAP Sales Cloud Feature Ratings

Customer data management / contact management
6
Workflow management
8
Territory management
9
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
9
Quote & order management
9
Interaction tracking
8
Channel / partner relationship management
6
Case management
8
Call center management
9
Help desk management
7
Lead management
5
Email marketing
3
Task management
8
Billing and invoicing management
9
Reporting
9
Forecasting
6
Pipeline visualization
9
Customizable reports
10
Custom fields
10
Custom objects
7
Scripting environment
7
API for custom integration
8
Role-based user permissions
6
Single sign-on capability
9
Social data
10
Social engagement
10
Marketing automation
Not Rated
Compensation management
10
Mobile access
10