Great Core HR and HXM Suite
Updated November 24, 2022

Great Core HR and HXM Suite

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Time & Attendance Management
  • Recruiting
  • Onboarding
  • Learning
  • Succession & Development
  • Performance & Goals
  • Compensation

Overall Satisfaction with SAP SuccessFactors

Employee Central is used as the main Core HR system which feeds local payroll systems. Next to that Performance & Goals, Recruiting, Onboarding and Learning are used to have a single point of access for most HR related tasks for employees across Europe. This helps simplify the employee experience by not having to search for the application they need to access

Pros

  • Broad employee self service capabilities
  • Powerfull integration possibilities
  • High level of flexibility in configuration
  • Full scope HXM solution

Cons

  • Recruiting module desperately needs a full refresh, it is cumbersome to use and lacks functionality
  • Integration between modules (especially the talent modules and Employee Central) need to be tighter
  • People Analytics needs the ability to click through to employees, requisitions, performance forms, etc to make the life of users easier
  • Onboarding needs some ironing out of bugs
  • Learning needs a better home page
  • Visibility of entire workforce
  • Single point of truth for employee data which is used throughout the IT landscape
  • Enabling self service processes for employees
The out of the box integrations are powerful, but they don't always provide the flexibility to setup the business specific exceptions
By making it possible to setup localizations local core HR systems are no longer needed. Only payroll specific data is maintained solely on the local level.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SuccessFactors is at its most powerful if you combine big parts of the suite. This unlocks a lot of advantages of using shared configuration between the modules.
Employee Central in itself is also a very competent core HR solutions.

Although SuccessFactors is very flexible in the configuration, straying too far away form the standard can leave you a costly and difficult system to maintain.

SAP SuccessFactors HCM Feature Ratings

7.3
Employee demographic data
9
Employment history
9
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
8
5.3
Pay calculation
Not Rated
Support for external payroll vendors
8
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
4
Direct deposit files
Not Rated
Salary revision and increment management
7
Reimbursement management
2
7.0
Approval workflow
9
Balance details
7
Annual carry-forward and encashment
5
7.3
View and generate pay and benefit information
6
Update personal information
8
View job history
9
View company policy documentation
Not Rated
Employee recognition
6
Asset Management ()
Not Rated
5.0
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
6.8
Performance plans
7
Performance improvement plans
7
Review status tracking
6
Review reminders
6
Multiple review frequency
8
4.3
Create succession plans/pools
3
Candidate ranking
3
Candidate search
6
Candidate development
5
7.0
New hire portal
7
Manager tracking tools
7
4.5
Corporate goal setting
3
Individual goal setting
7
Line-of sight-visibility
3
Performance tracking
5
1.7
Job Requisition Management
1
Company Website Posting
1
Publish to Social Media
1
Job Search Site Posting
1
Duplicate Candidate Prevention
1
Applicant Tracking
1
Notifications and Alerts
6

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