Item: SAP SuccessFactors
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Employee Central is used as the main Core HR system which feeds local payroll systems. Next to that Performance & Goals, Recruiting, Onboarding and Learning are used to have a single point of access for most HR related tasks for employees across Europe. This helps simplify the employee experience by not having to search for the application they need to access

Pros and Cons

Broad employee self service capabilities
Powerfull integration possibilities
High level of flexibility in configuration
Full scope HXM solution

Recruiting module desperately needs a full refresh, it is cumbersome to use and lacks functionality
Integration between modules (especially the talent modules and Employee Central) need to be tighter
People Analytics needs the ability to click through to employees, requisitions, performance forms, etc to make the life of users easier
Onboarding needs some ironing out of bugs
Learning needs a better home page

Return on Investment

Visibility of entire workforce
Single point of truth for employee data which is used throughout the IT landscape
Enabling self service processes for employees

Ease of Integration

The out of the box integrations are powerful, but they don't always provide the flexibility to setup the business specific exceptions

SAP SuccessFactors Globalization

By making it possible to setup localizations local core HR systems are no longer needed. Only payroll specific data is maintained solely on the local level.

Key Insights

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

Other Software Used

Microsoft Teams, LibreOffice, Replicon Project Time Tracking

Likelihood to Recommend

SuccessFactors is at its most powerful if you combine big parts of the suite. This unlocks a lot of advantages of using shared configuration between the modules.
Employee Central in itself is also a very competent core HR solutions.

Although SuccessFactors is very flexible in the configuration, straying too far away form the standard can leave you a costly and difficult system to maintain.

Great Core HR and HXM Suite

Modules Used

Overall Satisfaction with SAP SuccessFactors